# Refund & Cancellation Policy

Last updated: April 26, 2026

## 1. Subscription Billing

When you subscribe to Athena, you will be charged on a monthly basis. Your billing cycle begins on the date of your original sign-up (the "original billing date"), and you will be automatically charged on the same date each subsequent month unless you cancel your subscription.

## 2. Cancellation Policy

You may cancel your subscription at any time through your account dashboard. To cancel your subscription:

- Log in to your Athena account
- Navigate to your account settings or billing section
- Select the option to cancel your subscription

Alternatively, you may contact our support team at [tal@getathena.pro](mailto:tal@getathena.pro) to request cancellation assistance.

## 3. Notice Period

To avoid being charged for the next billing cycle, you must submit your cancellation request at least **30 days before your next billing date**. Cancellation requests received with less than 30 days' notice will take effect at the end of the following billing cycle.

**Example:** If your billing date is the 15th of each month and you cancel on May 20th, you will be charged on June 15th, and your subscription will end on July 15th.

## 4. Effective Cancellation Date

Upon cancellation, your Athena service will remain active until the end of your current paid billing period. After this date, your access to the platform will be revoked, and no further charges will be made to your account.

You will continue to have full access to all features and functionality until the end of your paid period, ensuring you receive the full value of your subscription.

## 5. Refund Policy

Refunds for subscription charges are handled on a case-by-case basis and are generally provided under the following circumstances:

- **Technical Issues:** If you experience significant technical problems that prevent you from using the platform, and we are unable to resolve them within a reasonable timeframe
- **Billing Errors:** If you were charged in error or charged an incorrect amount
- **Early Cancellation:** Refund requests made within 14 days of your initial subscription purchase may be eligible for a full refund

To request a refund, please contact us at [tal@getathena.pro](mailto:tal@getathena.pro) with your account details and the reason for your request. Refund requests are typically processed within 5-10 business days.

Please note that refunds are issued to the original payment method used for the subscription purchase.

## 6. Free Trial Period

If you cancel during a free trial period, you will not be charged. Your access to the platform will end immediately upon cancellation during the trial period.

## 7. Reactivation

If you wish to reactivate your subscription after cancellation, you may do so at any time by logging into your account and selecting a subscription plan. Your new billing cycle will begin on the date of reactivation.

## 8. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

## 9. Contact Information

If you have any questions about our refund or cancellation policy, or if you need assistance with billing matters, please contact us at:

**Email:** [tal@getathena.pro](mailto:tal@getathena.pro)

Our support team is available to assist you with any billing concerns and will respond to your inquiry as quickly as possible.